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Privacy Policy

1. This site is wholly owned and operated by Halong Sapa Tourist Co., Ltd

2. Your privacy is important to us. This privacy statement provides guidelines and conditions regarding the personal information that collects, and the ways in which we use that personal information. Except in the limited circumstances mentioned below, we do not collect your personal information when you enter or use our site: may use your personal information to:
Administer this website
Personalize the website for you
Enable your access to and use of the website services
Publish information about you on the website
Send to you products / information that we deem relevant before / during / after the purchase
Supply to you services that you purchase
Send you statements and invoices
Collect payments from you; and
Send you marketing communications
We do not share, sell or rent your information to any 3rd parties. If you receive information from, it is because you have asked to hear from us, you have entered a competition and agreed to join our mailing list, or a friend/colleague has requested it on your behalf

3. Protection from Halong Sapa Tours

Halong Sapa Tours is fully licensed by the Vietnam National Authority for tourism (VNAT) as an international tour operator.01-408/20 11/TCDL-GP LHQT
The terms of our license require us to place a substantial cash bond in a secure account. The account has two signatories HalongSapa Tours and VNAT. The money in the account is solely for compensating clients. If we get it wrong or third party contracted to us, fails to deliver a part of the agreed contract or in case the matter is reasonable we committee to reimburse you. 
Failures that were the result of circumstances beyond our control, such as cancellation or postponement resulting from government action or policy, war, civil unrest or natural disasters, are excluded

4. Links

Our site contains links to third party websites that are not subject to this privacy policy. Read our terms and conditions for further information on these links. We also strongly recommend that you read the privacy policy of any such websites that you visit.

5. Your data Security will take all reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. will store all the personal information you provide on its secure servers.
Information relating to electronic transactions entered into via this website will be protected by encryption technology.

7. Changes

We may, from time to time make changes to this privacy policy to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or website enhancements. We will let you know what these changes are by posting them to this page, but it is your responsibility as a user to make sure that you are aware of them, by checking for any changes on a regular basis. Changes will become effective as soon as they are posted.

8. Contact

If you have any questions about this privacy policy or Halongsapatours’ treatment of your personal information, please write to:

Add: Unit 3315, Tower B, Mipec Riverside Building, Long Bien, Hanoi

Hotline/ WhatsApp: (+84) 983 000 247  / Email: 
Copyright (C) -2011 by Halongsapa Tours